Workforce Development and Continuing Education Course Offerings and Descriptions
Drone Operator Training
Spring, Summer and Fall Semesters - 30 Hours
Cost: $750 plus book and materials
Topics Include: Advanced Safety Features, Basic Drone Video & Photography, Basic Mapping, Charts & Airspace, Drone Purchase Decision, Fixed Wing or Multirotor, How to Fly, Insurance, Job Market, Payload, Safety Guidelines, Sensors, Typical Advanced Features, Uses & Applications, FAA Part 107 prep
Student Learning Objectives:
1. Safely and effectively fly a small unmanned aerial vehicle (SUAV)
2. Be aware of and follow FAA regulations related to small unmanned aerial systems (SUAS)
3. Effectively operate and manipulate SUAS camera settings to capture quality photo and video
4. Sign up for and have the knowledge base to take the FAA Part 107 examination
Intro to Electricity
Cost: 2,480.00 plus textbook
This course prepares students to obtain the skills necessary to enter local electrician apprenticeship programs and entry into the electrical trades overall. Students will be introduced to: Safety and Health Awareness (safeguarding both worker and the public), OSHA/Safety Awareness including National Fire Protection Association 70e, Fall-Protection, Confined Space, OSHA 10 Hour Construction Standards, Asbestos Awareness, First Aid/CPR, Personal Protective Equipment, Right-to-Know/Material Safety Data Sheets, Blueprint Reading and Sketching, Trade Math, Beginner Electrical Theory and Trade Science.
At the end of this course students should be able to:
- Adhere to safe work practices
- Comprehend basic DC and AC theory
- Understand and apply the National Electric Code to a residential structure
- Wire a residential structure
- Demonstrate the ability to read, interpret, and estimate from a residential blueprint
- Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace
EMERGENCY MEDICAL PROGRAMS: All programs lead to NYS certification
Basic EMT - Original
Spring, Summer and Fall - 174 Hours
Basic EMT - Refresher
Spring, Summer and Fall - 80.5 Hours
Emergency Medical Professionals are trained to recognize, assess, and manage emergencies of acutely ill or severely injured patients. They are the first responders to a medical or traumatic emergency, providing patient care, and then transporting the sick or injured to appropriate medical facilities.
- Attendance is mandatory for all sessions
- Please register for EMS courses at least one week prior to the start date. Payment must accompany your registration form
- Students are required to purchase course textbooks (available at the College Bookstore).
Registration and Introductions/Written Challenge Exam
Refresher Practical Skills Challenge Exam
Introduction to EMS
Lifting & Moving Patients
Well Being of the EMT
Medical Legal Ethical
Life Span Development
Anatomy & Physiology
Principles of Pathophysiology
Respiration & Artificial
Skills Lab - All Airway Skills & Lifting/Moving
Scene Size Up
Vital Signs & Monitoring Devices
Communications & Documentation
Principles of Assessment
Skills Lab - Vital Signs, PT Assessment
Poison and Overdose
Hematologic and Renal Emergencies
Skill Lab Patient Assessment
Bleeding and Shock
Soft Tissue Trauma
Chest Abdominal Trauma
Skills Lab Bleeding/Shock Patient Assessment
Multisystem Trauma Environmental Emergencies
Musculoskeletal Trauma/Trauma to Head, Neck and Spine
Skills Lab Trauma Skills
Patients with Special NeedsSkills Lab -All Skills Practice
EMS Response Terrorism
Skills Lab/All Skills Practice
Practical Skills Exam
NYS Exam Review/Practical Skills Retest
Advanced Emergency Medical Technician (AEMT) Original
Spring and Fall - 237 Hours
Advanced Emergency Medical Technician (AEMT) Refresher
Spring and Fall - 115 Hours
This course presents the National EMS Education Standards for the AEMT and is targeted towards two distinct EMS providers: Current NYS DOH EMTs who wish to acquire new and/or additional advance life support skills. ALS skills include intravenous (IV) therapy; advance airway management, emergent medications, routes of administration, and advance patient assessment techniques. An American Heart Association Basic Life Support CPR certification is also included in this course. All candidates must possess a NYS DOH (Basic) EMT card that has not or will not expire by the NYS DOH state certification exam at the end of the course. In addition to the required classroom hours, the student must complete a required clinical experience in a hospital setting and internship with an ALS ambulance.
Current NYS DOH AEMT-Intermediates who wish to go through the transition process to the new AEMT National Education Standards and certify as an AEMT. There is a challenge/evaluation exam offered to allow classroom credit for previous AEMT-Intermediate knowledge. All candidates for the challenge/evaluation exam must have a current NYS DOH AEMT-Intermediate certificate that does not expire before the state certification exam. If the student’s certificate has or will expire, or if the student does not take the challenge/evaluation exam, they will be required to attend all sessions. Due to the transition to the new standards there will be several mandatory sessions. No more NYS DOH AEMT-Intermediate refresher courses will be offered.
Hazmat, ICS 100 & 700
NYS CHALLENGE WRITTEN EXAM (refresher only)
EMS System, Wellness & Safety, Infectious Diseases, Ambulance Ops & Response to EMS Calls, Medical Terminology, Medical Legal Ethics, Communication
Challenge Exam NYS PSE Challenge Exam (Refresher only)
Human Body System
Lecture Vascular Access
Vascular Lab Access
Principals of Pharmacology
Lecture/Lab Section 3 Review / IO / Vascular Access
Resuscitation: Shock & Cardiac Arrest
Airway Management/Ventilation, & Oxygenation, Airway Adjuncts including Intubation / Capnography Lab
Airway Lab / Ventilation Lab
Vital Signs and Monitoring Devices
Hx Taking, Secondary Assessment, & Reassessment
General Approach to Patient Assessment
Scene Size-up and Primary
Section 4 review
Lecture Section 4 Exam & CPAP
Patient Assessment & Managing Shock & Arrest Lab
Abdominal & GI
Renal, GU, & Gynecological Disorders
Cardiology/BLS 12 Lead
Lab Basic Skills
Disorders of EENT & Oral Cavity
Behavioral & Psych Emergencies / Toxicology
Immunologic Disorders / Infectious Disease
Nontraumatic Musculoskeletal & Soft-Tissue
Opiate Lecture / Naloxone Training
Mega Code Practice
ITLS or PHTLS
Patients with Special Challenges
Obstetrics & Care of Newborn
Rescue Ops and Vehicle Extrication
Response to Terrorism and Disasters
Medical & Trauma Lab
Review & Exam / Skills Lab
Lab Mega Code Final
Lab NYS Skills Review
Lab NYS Practical Skills Exam - BLS
Lab NYS Practical Skills Exam - ALS
Lab NYS Practical Skills Retest / Review for NYS Exam
Final NYS State Exam
Advanced EMT Paramedic Refresher
Spring and Fall Semesters- 128 Hours
This course is based on the NYS DOH EMS Paramedic Refresher curriculum. To retain NYS DOH EMS certification, all EMS personnel must refresh their certification every three years. Students must have NYS DOH-Paramedic certification, expired or not. Candidates who wish to challenge are required to attend the challenge evaluation. An American Heart Association Basic Life Support CPR certification is also included in this course. The balance of the sessions will be scheduled with the course coordinator. This course is offered in the Fall and Spring semesters.
Pharmacology/ IV Therapy / Drug Calculations
Endocrine Emergencies / Infectious Disease
Patients with Special Challenges
Atrial, Junctional & Ventricular Dysrhythmias
Immunology / Psychiatric Emergencies
Geriatrics / GYN
HAZMAT for EMS
Assessment Base Management Skills
Practical Skills review
NYS DOH EMS Practical Skills Examination - BLS
NYS DOH EMS Practical Skills Examination - ALS
NYS DOS EMS Written Examination
Paramedic Refresher Challenge Exam
Skills Lab’s will need to be added based on the challenge exam
Lecture topics subject to change depending on results of the Challenge Examination
All students are expected to provide the following prior to be allowed to sit for the NYS written examination
- BLS Healthcare Provider
- Trauma Cert (ITLS, PHTLS, etc.)
- ICS 100 & 700
- Proof of HazMat Awareness level training
Google IT Support Professional Certificate
The IT Support Professional Certificate, developed by Google and hosted on Coursera, can help learners become ready for an entry-level job in IT support in under 12 months. No experience is necessary.
This program utilizes a dynamic mix of hands-on labs and other interactive assessments, all developed by Googlers. This certificate program introduces learners to troubleshooting and customer service, networking, operating systems, system administration, and security- all the fundamentals of IT support that are critical for success in the workplace. And, throughout the program, learners will hear directly from Googlers whose own foundation in IT support served as a jumping off point for their careers.
Course 1 - Technical Support Fundamentals
Course 2 - The Bits and Bytes of Computer Networking
Course 3 - Operating Systems and You: Becoming a Power User
Course 4 - Systems Administration and IT Infrastructure Services
Course 5 - IT Security: Defense against the digital dark arts
Course 1: Technical Support Fundamentals: 48 hours - 8 hours/week - 6 weeks
This is Course 1 of 5 in the Google IT Support Professional Certificate.
Technical Support Fundamentals
- Introduction to IT
- Operating Systems
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
By the end of this course, you’ll be able to:
- understand how the binary system works
- assemble a computer from scratch
- choose and install an operating system on a computer, understand what the Internet is, how it works, and the impact it has in the modern world
- learn how applications are created and how they work under the hood of a computer
- utilize common problem-solving methodologies and soft skills in an Information Technology setting
Course 2: The Bits and Bytes of Computer Networking: 60 hours - 10 hours/week - 6 weeks
This is Course 2 of 5 in the Google IT Support Professional Certificate.
The Bits and Bytes of Computer Networking
- Introduction to Networking
- The Network Layer
- The Transport and Application Layers
- Networking Services
This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting.
By the end of this course, you’ll be able to:
- describe computer networks in terms of a five-layer model
- understand all of the standard protocols involved with TCP/IP communications
- grasp powerful network troubleshooting tools and techniques
- learn network services like DNS and DHCP that help make computer networks run
- understand cloud computing, everything as a service, and cloud storage
Course 3: Operating Systems and You: Becoming a Power User: 60 hours - 10 hours/week - 6 weeks
This is Course 3 of 5 in the Google IT Support Professional Certificate.
Operating Systems and You: Becoming a Power User
- Navigating the System
- Users and Permissions
- Package and Software Management
- File systems
In this course – through a combination of video lectures, demonstrations, and hands-on practice - you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users and configuring hardware.
By the end of this course, you’ll be able to:
- navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter
- set up users, groups, and permissions for account access
- install, configure, and remove software on the Windows and Linux operating systems
- configure disk partitions and file systems
- understand how system processes work and how to manage them
- work with system logs and remote connection tools
- utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role
Course 4: System Administration and IT Infrastructure Services: 60 hours-10 hours/week-6 weeks
This is Course 4 of 5 in the Google IT Support Professional Certificate.
System Administration and IT Infrastructure Services
- What is System Administration
- Network and Infrastructure Services
- Software and Platform Services
- Directory Services
This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You’ll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
By the end of this course, you’ll be able to:
- utilize best practices for choosing hardware, vendors, and services for your organization
- understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers
- understand how to make the most of the cloud for your organization
- manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP
- choose and manage the tools that your organization will use
- backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster
- utilize systems administration knowledge to plan and improve processes for IT environments
Course 5: IT Security: Defense against the digital dark arts: 60 hours-10 hours/week-6 weeks
This is Course 5 of 5 in the Google IT Support Professional Certificate.
IT Security: Defense against the digital dark arts
- Understanding Security Threats
- Pelcgbybtl (Cryptology)
- AAA Security (Not Roadside Assistance)
- Securing Your Networks
This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up. We’ll give you some background of encryption algorithms and how they’re used to safeguard data. Then, we’ll dive into the three as of information security: authentication, authorization, and accounting. We’ll also cover network security solutions, ranging from firewalls to Wi-Fi encryption options. The course is rounded out by putting all these elements together into a multi-layered, in-depth security architecture, followed by recommendations on how to integrate a culture of security into your organization or team.
By the end of this course, you’ll be able to:
- Know how various encryption algorithms and techniques work as well as their benefits and limitations
- Know the various authentication systems and types
- Know the difference between authentication and authorization
- Know how to evaluate potential risks and recommend ways to reduce risk
- Know the best practices for securing a network
- Know how to help others to grasp security concepts and protect themselves
Intro to Hospitality Management
Students enrolled will obtain skills needed to learn all aspects of hospitality including hotels, casinos, restaurants, etc. Students will be introduced to: Introduction to Hospitality, Property Management Systems, Guest Service (Customer Service), Food and Beverage, Communication, TIPS and Serve Safe Training.
Course Learning Outcomes
- Identify basic menu planning and cost calculating methods
- Describe hospitality as it pertains to all aspects of life
- Implement leadership strategies for the benefit of business and employees
- Identify the steps of service
- Outline the organization, structure and functional areas in various hospitality organizations as they pertain to the functions of menu planning, purchasing, food production and service, food and beverage controls, management, etc. and give a short description for each
- Discuss causes of food borne illnesses
- Explain the growth and prevention of disease-causing bacteria, food borne illnesses and suspect foods in a commercial kitchen
- Distinguish between food poisoning, chemical food poisoning, and food infection
- Explain proper ware washing and pot and pan washing procedures
- Explain proper techniques for storing supplies
- Discuss proper handling techniques for potentially hazardous foods
- Identify proper hygienic requirements for food handlers
- Demonstrate the proper hand washing technique
- Demonstrate proper three compartment sink set up
- Calibrate a thermometer
- Demonstrate proper temperature taking procedures
- Discuss proper front-of the house customer service techniques
- Identify proper alcohol service regulations and discuss pertinent local and state laws
Medical Billing Complete
Cost: $2350 plus books
Start a new career as a medical billing specialist! Doctor offices, hospitals, HMOs, and clinics need the service of skilled billing specialists able to do the important job of medical billing. This is an evening program designed for those who have general office skills and are seeking a specialization. It focuses on the rules and regulations of the insurance industry, medical terminology, medical coding principles and Medent, a medical accounting software package. Successful completion of this program will provide graduates with the opportunity to obtain employment in diverse medical office environments, and qualifies them to take the Certified Medical Billing Specialist review and exam. Requirements include a high school diploma or GED and keyboarding skills of 25 words a minute. Students can also opt for individual courses. Includes the following parts: Medical Terminology, Understanding Health Insurance, Microsoft Office and Medent.
Medical Billing Certification Prep and Exam Prep:
Student Leaning Outcomes
By the end of this course, students should have accomplished the following goals:
- Developed an understanding of basic word-building skills. Know the 4 basic word parts, namely word root, combining forms, prefixes and suffixes. Will be able to identify these word parts in a medical term and provide their meanings. Build a beginner’s level medical vocabulary and knowledge on how to apply this.
- Developed an awareness and understanding of medical terminology in order to adequately communicate in the allied health industry.
- An in-class test will be given at the end of each chapter.
- If student is absent for a test, then a makeup will be given the next time the student is present for class. Grade will be 0, if the makeup test is not completed at this time.
- Homework will be assigned at the end of each class. This will be due the next time the class meets.
- Late homework will be accepted one class past the due date and will have 10 points deducted from the grade. After this time frame, homework will not be accepted and grade will be 0.
Test and Homework
Grading: A+ = 95-100, A = 90-94, B+ = 86-90, B = 80-85, C+ = 76-79, C = 70-75, D+ = 66-69, D = 60-65, F = 59 or lower
Understanding Health Insurance
Student Learning Outcomes
- At the completion of this course the student will:
- Prepare & submit accurate health insurance claims
- Knowledge of medical insurance regulations
- Understand ICD-10 and CPT coding books
- Have hands on computer simulations in which students perform patient billing tasks in a small medical office.
- Knowledge of HIPAA regulations
- Knowledge of professionalism/conduct in the office environment
Achievement of course objectives will be measured by % of course grade
Students must have a C average in order to obtain a certificate of completion
100-95 = A+, 94-90 = A, 89-85 = B+, 84-80 = B, 79-75 = C+, 74-70 = C, 69-65 = D+, 64-60 = D, 59 or below = F
Upon completion of this course, the students will have the confidence and basic skills necessary to obtain employment in an entry level medical billing position.
In this course we will learn the basic functions and many common uses of Word and Excel, as well as take a brief look at Outlook and PowerPoint. These applications are part of the Microsoft Office Suite. Word is a word processing application; Excel is a spreadsheet application; Outlook is an email and personal information management application; and PowerPoint is a presentation application.
Required Text: Wempen, Faithe. Microsoft Office 2016 at Work: for Dummies. John Wiley & Sons, Inc., 2016. ISBN: 978-1-119-14460-1
Course Materials: Textbook; Flash Driver, Highlighter, pen/pencil, notebook
Course Learning Outcomes
By the end of this course you will be able to create and format documents in Word, create spreadsheets and manipulate data in Excel, facilitate a creative PowerPoint presentation, and utilize several productivity features of Outlook. You will also be able to complete a competitive resume including your newly acquired medical billing, medical terminology, and Microsoft Office skills.
Introduction, Syllabus, Intro to Computers
Creating a Word Document, Paragraph Formatting
Formatting Sections, Pages & Documents
Review: Quiz One; Review
Tables & Graphics in Word
References & Mail Merges in Word
Review: Quiz Two; Creating Basic Excel Worksheets Review
Creating Excel Formulas & Functions
Formatting & Printing Excel Worksheets
Storing & Managing databases in Excel
Review: Creating Charts in Excel; Quiz Three Review
Managing Email with Outlook
Using Outlook Contacts & Tasks
Starting PowerPoint; Formatting a Presentation
Adding Movement & Sound to a Presentation
Presenting a Slideshow |
Final Review; Resume Updates
Medical billing software used by health care professionals (Understanding Health Insurance is prerequisite)
At the end of the course students will be knowledgeable of:
- Entering patient demographics
- Charge Entry
- Billing insurance/patients - overview
- Posting insurance/patient payments
- Running Monthly reports
Cost: $750 plus textbooks
Students enrolled in this class will be given the opportunity to learn the concepts necessary to become a Pharmacy Technician. They will discover and develop foundation skills that are essential to work in a pharmacy. This program will prepare you for the Pharmacy Technician Certification Exam $129.00 (PTCB) www.ptcb.org. This license is currently a requirement to work in 24 states, and is recognized in all 50 states as the standard providing a higher wage and access to a wider array of careers in those states.
Expectations for student performance: Students are expected to meet all of the course goals and be able to demonstrate their understanding of the underlying concepts.
- Role of the Pharmacy Technician
- Laws governing Pharmacy Technicians
- Pharmaceutical calculations
- Prescription processing
- Basic pharmacology
Students will learn how to:
- Explain the role of the Pharmacy Technician in a pharmacy
- Define the laws that govern a pharmacy technician’s work
- Demonstrate competency performing pharmaceutical calculations
- Explain the steps of prescription processing
- Describe basic pharmacology principles
- Identify the most common medications
Student Learning Outcomes
- Understand the similarities and differences in the role of the Pharmacy Technician in community pharmacy versus hospital pharmacy
- Understand the steps involved in prescription processing
- Evaluated on the Federal Laws pertaining to the practice of pharmacy
- Evaluated on competency on performing pharmaceutical calculations
- Learn the top 200 medications prescribed in pharmacy practice
Introduction to Pharmacy & Healthcare Systems
Provides a study of and introduction to pharmacy and its role in providing patient care services. This course was also designed to provide an increased understanding of the pharmacy and its role in the Healthcare System. This course will also provide an understanding of patient confidentiality, patient rights and HIPAA (Health Insurance Portability and Accountability Act).
This course is designed to prepare the student for their role as a customer service provider to patients, caregivers and other healthcare professionals in the pharmacy setting. The areas of focus for the course will include the following: Interpersonal relations, Communications (Diversity of Communications and Empathetic Communications) and Ethics.
This course is designed to provide a basic knowledge and understanding of medical terminology and medical abbreviations and symbols for students entering the health fields. The course will cover word analysis of the terminology, spelling and pronunciation of common medical terms.
Pharmacy Technician Calculations
This course includes a review of basic mathematics focusing on its application to common pharmaceutical calculations.
Applied Pharmacy Practice
This course provides a study of the principles used in manipulation of data and materials in the preparing and dispensing of drugs which includes the following concepts: Records management, inventory control, pharmaceutical supplies, medication labeling, medication packaging and storage, controlled substances and adjudication and billing.
Pharmacy Technician Certification Review
This course provides an overview of all primary topics taught within the program and the necessary skills needed in order to successfully pass either Pharmacy Technician Certification Exam.
F 59 or lower
A grade of F would be below 60. Students receive a mid-term and final grade. Students must have a C average (70-75) to obtain a Certificate of Completion for this program.
Sterile Processing Technician
Cost: $825 plus books
Many healthcare workers are considered essential, but few are as fundamentally important as Sterile Processing Technicians. Without them, hospitals would not be able to function. Patients would not receive necessary surgeries; many more people would lose their lives from preventable infection or untreated medical conditions. Their work impacts nearly every department within modern hospitals and surgical centers. Sterile Processing Technicians clean and sanitize used surgical instruments and other medical supplies so that they can be safely redistributed and reused on additional patients. This short-term vocational program will prepare participants for extensive job opportunities in hospitals and surgical centers. If you are interested in entering this fulfilling career field, and making a critical difference in patients’ lives, contact us about this program. *Flu shot is MANDATORY.
Supply Chain Management
Students will learn the management of systems for the flow of goods and services involving the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. They will gain understanding Supply Chain trends, theories, and practice, and use and apply computer-based supply tools and software. Student will lean critical management skills including teambuilding, effective communication, and conflict resolution. Interview with local unions & businesses. Students will receive the OSHA 10 certification.
At the end of the SCM course students will be able to:
- Apply OSHA 10-hour General Industry regulations
- Understand business concepts to start their own business
- Utilize management leadership skills and continuous improvement opportunities
- Provide knowledge and support to an Enterprise Resource Planning System
- Understand fundamentals in Six Sigma, ISO 9001:2015, and 5S Lean Management
- Perform inventory counts, audits, and assessments