Workforce Development and Continuing Education

Workforce Development and Continuing Education

Workforce Development’s accelerated training, in-demand skills certification programs, and customized training solutions offer convenient options to meet your needs. We offer Continuing Professional Education and non-degree programs to meet your career goals. Through our Corporate Training services, we can integrate and customize resources to best fit your needs.  Training is our core business, and our staff, instructors and trainers are ready to assist in developing and implementing a training plan that supports your individual needs or business model, and helps achieve your learning goals!

Pharmacy Technician

Hours: 63
See Website for Current Program Costs

Students enrolled in this class will be given the opportunity to learn the concepts necessary to become a Pharmacy Technician. They will discover and develop foundation skills essential to working in a pharmacy. This program will prepare you for the Pharmacy Technician Certification Exam (PTCB) www.ptcb.org. This license is currently a requirement to work in 24 states and is recognized in all 50 states as the standard, providing a higher wage and access to a wider array of careers in those states.

Expectations for student performance: Students are expected to meet all of the course goals and be able to demonstrate their understanding of the underlying concepts.

Topics covered:

• Role of the Pharmacy Technician
• Laws governing Pharmacy Technicians
• Pharmaceutical calculations
• Prescription processing
• Basic pharmacology

Students will learn how to:

• Explain the role of the Pharmacy Technician in a pharmacy
• Define the laws that govern a pharmacy technician’s work
• Demonstrate competency performing pharmaceutical calculations
• Explain the steps of prescription processing
• Describe basic pharmacology principles
• Identify the most common medications

Student Learning Objectives:

1. Understand the similarities and differences in the role of the Pharmacy Technician in community pharmacy versus hospital pharmacy
2. Understand the steps involved in prescription processing
3. Evaluated on the Federal Laws pertaining to the practice of pharmacy
4. Evaluated on competency on performing pharmaceutical calculations
5. Learn the top 200 medications prescribed in pharmacy practice

Introduction to Pharmacy & Healthcare Systems
Provides a study of and introduction to pharmacy and its role in providing patient care services.  This course was also designed to provide an increased understanding of the pharmacy and its role in the Healthcare System.  This course will also provide an understanding of patient confidentiality, patient rights and HIPAA (Health Insurance Portability and Accountability Act).

Customer Service​
This course is designed to prepare the student for their role as a customer service provider to patients, caregivers and other healthcare professionals in the pharmacy setting.  The areas of focus for the course will include the following:  Interpersonal relations, Communications (Diversity of Communications and Empathetic Communications) and Ethics.

Medical Terminology
This course is designed to provide a basic knowledge and understanding of medical terminology and medical abbreviations and symbols for students entering health fields. The course will cover word analysis of the terminology, spelling, and pronunciation of common medical terms.

​Pharmacy Technician Calculations​
This course includes a review of basic mathematics, focusing on its application to common pharmaceutical calculations.

​Applied Pharmacy Practice​
This course provides a study of the principles used in manipulating data and materials in the preparation and dispensing of drugs, including the following concepts: Records management, inventory control, pharmaceutical supplies, medication labeling, medication packaging and storage, controlled substances, and adjudication and billing.

Pharmacy Technician Certification Review​
This course provides an overview of all primary topics taught within the program and the necessary skills needed to successfully pass the Pharmacy Technician Certification Exam.

Academic Grades:

A grade of F would be below 60.  Students receive a mid-term and final grade.  Students must have a C average (70-75) to obtain a Certificate of Completion for this program.

Sterile Processing Technician
Hours: 88
See Website for Current Program Costs

Many healthcare workers are considered essential, but few are as fundamentally important as Sterile Processing Technicians. Without them, hospitals would not be able to function. Patients would not receive necessary surgeries; many more people would lose their lives from preventable infection or untreated medical conditions. Their work impacts nearly every department within modern hospitals and surgical centers. Sterile Processing Technicians clean and sanitize used surgical instruments and other medical supplies so that they can be safely redistributed and reused on additional patients. This short-term vocational program will prepare participants for extensive job opportunities in hospitals and surgical centers. If you are interested in entering this fulfilling career field, and making a critical difference in patients’ lives, contact us about this program. This program is designed to assist students in passing the CBSPD exam. The program consists of both a classroom and a clinical component. Students should be aware that they will need to travel off-site for a portion of the class, and they will need to meet the health requirements, including any vaccinations required by the site.

Academic Grades

A grade of F would be below 60.  Students receive a mid-term and final grade.  Students must have a C average (70-75) and 80% attendance which equals a minimum to obtain a Certificate of Completion for this program.

Attendance Policy:

Students should be aware that many of the programs run through Workforce Development lead directly from classroom to career. Attendance requirements in place in many of these programs are designed to be reflective of this. If there is no other policy or agreement in place for a class in which you are enrolled, you will be expected to meet a minimum of 80% attendance in order to receive a certificate of completion for the program. In the event of extenuating circumstances, special consideration may be made for the student(s) to make up missed time; ultimate judgment is reserved for administration of the Workforce Development Department.

Withdrawal Policy:

Students who wish to withdraw from a course should email workforce@niagaracc.suny.edu formally notifying Workforce Development that they no longer wish to continue the course. The sent date of this email will be used to determine the date of withdrawal for any available refund. The following refund policy applies to NCCC classes as listed: https://www.niagaracc.suny.edu/wd/refund-policy/. Please note that there are exceptions for security classes, company-sponsored training programs, and those programs held in conjunction with outside trainers. 

Corporate Training

Our primary mission is to provide high-quality training to your entire workforce. We will work with you to custom design any course to help your employees become more productive and your business more competitive. We can provide related instruction needed for apprenticeship training required by NYS DOL.

New Employee/Pre-Employment Training

New employee training is designed to prepare recently hired employees to enter your workplace armed with the skills they will need to be productive on day one. Pre-employment programs can create talent pools of potential employees that are highly motivated and performance-focused. Both programs will result in fewer turnovers and a faster ROI on your training investment.

Mandatory and Industry Required Training

NCCC Workforce Development has a long history of assisting companies in maintaining regulatory compliance.

Courses

Go to the Community Education page for additional Culinary Arts training programs at NCCC.