Associate in Applied Science
This program covers a broad spectrum of courses to prepare students for careers in the exciting and growing field of hospitality management. The hospitality industry is worldwide, with career potential for students at all levels from local to international. Graduates of this two-year course of study can find management careers with hotel companies, restaurant chains, tourist attractions, recreation facilities, clubs, casinos and convention facilities as well as opportunities with supplier and support services to the industry. Those interested in entrepreneurial endeavors will also find many opportunities in the tourism and hospitality field. The service delivery management skills that are the focus of this curriculum are, also, often transferable to other careers in the business world.
The NCCC Approach
NCCC offers a two-year academic program with five industry-specific courses meant to give the student a comprehensive overview of the hospitality industry and the opportunities and challenges that careers in the service industry provide. Each student will be required to find employment in the industry to complete 400-hours of work experience prior to graduation. Additional general education and business courses are included that will allow the student to develop supportive knowledge, skills and abilities the industry looks for in its career personnel.
Students are admitted in September and January. Because of the sequencing of courses and the internship requirement, students may take more than four semesters to complete this program if they are admitted in the spring semester.
As an associate in applied science degree, this program is not specifically designed for transfer to a four-year college. Many management positions in the hospitality industry are available for those with two-year degrees. When higher levels of career development are considered, a student may choose to continue academic programs in hospitality programs at the many institutions that offer those degrees. Locally, four-year programs are available at Niagara University and State College at Buffalo.
Program Goals and Objectives
- To provide students with the fundamental management skills required by the hospitality industry.
- To enhance the students’ understanding of the opportunities and challenges present in the hospitality industry.
- To assist the student in developing the high level personal and professional performance standards required by the hospitality industry.
- To provide students with the necessary support skills (accounting, computer technology, communication) to succeed in management positions within the industry.
Student Learning Outcomes
At the completion of this program, students will:
- Understand the structure and operational challenges of various aspects of the hospitality industry.
- Discern and be able to apply high quality standards as they apply to guest service and employee support and motivation.
- Recognize quality standards as they apply to lodging and food service businesses.
- Demonstrate supervisory level management skills appropriate to the industry needs.
- Apply managerial accounting principles to various industry situations.
- Utilize appropriate written and oral communication skills for business applications.
- Demonstrate a proficiency in information technology skills appropriate to the industry.
- Exhibit a professional appearance consistent with career expectations.