Workforce Development
SUNY Niagara’s Workforce Development Department provides personal and professional development opportunities for individuals, including industry-aligned career training and upskilling for employees of businesses. We are committed to helping the broader community thrive.
General Policies
It should be noted that these policies apply only to those classes run directly through Workforce Development. Classes that are provided through contractual agreements will need to follow the policies of that provider.
Refund Policy:
SUNY Niagara’s Workforce Development Department reserves the right to cancel classes due to low enrollment or other unforeseen circumstances. Should the College cancel a class, a full refund will be processed including both tuition and any fees charged for enrollment processing.
Students who change their mind about registration and wish to drop a course may do so at any time prior to the start date for the course. A request to drop should be sent by email to: workforce@niagaracc.suny.edu before the start date. Upon receipt of the request, full tuition will be refunded.
Should a student wish to withdraw after the start date for a class will need to follow the Workforce Development Refund Policy at: https://sunyniagara.edu/workforce-development-refund-policy/ and a course withdrawal request will need to be completed: This request can be found at: https://sunyniagara.edu/workforce-withdrawl-request/. Students who do not formally request to withdraw prior to the end of the class and who do not meet the attendance and grading policy for the class, will automatically incur full charges and a failing grade for the class, regardless of non-attendance.
Attendance Policy:
Students should be aware that many of the programs from Workforce Development lead directly from classroom to career. Certifying agencies often have strict grading and attendance policies that have requirements beyond the general policy that listed here. If the program you enroll in has such a policy, you need to follow that policy. If there is no other policy or agreement in place for a class in which you are enrolled, you will be expected to meet a minimum of 80% attendance in order to receive a certificate of completion for the course. In the event of extenuating circumstances, special consideration may be made for the student(s) to make up missed time; ultimate judgment is reserved for administration of the Workforce Development Department.
Workforce Development Course Offerings
(Prices do not include all books and/or materials that may be required)
Emergency Medical Technician (EMT) - 174 Hours
This course presents the National EMS Education Standards for EMT-certified providers. Care may include, but is not limited to, basic medical assessments, vital signs, anaphylaxis treatment using IM epinephrine via autoinjector or syringe, narcotic overdose reversal administration, fracture management/traction splinting, AED use, oxygen administration, internal facility transport, lifting and moving patients, basic airway management using oral and nasal airways, airway suctioning, use of nebulized albuterol, BVM, CPR, CPAP administration (if trained), and 12-lead EKG acquisition (obtain only; interpretation is not permitted).
After successful completion of this course, participants are eligible to take the NYS certification practical and written exams. Recertification is required every four (4) years.
Program Requirements
- The EMT program includes 116 hours of in-person attendance, 48 hours of online instruction, and 10 hours at an off-site clinical location.
- Attendance is mandatory for all sessions.
- A clinical component is required for this class. Students must meet all requirements imposed by the clinical site to complete this component.
While this course includes a skills exam, it does not include the NYS written exam, which is also required for certification. You will need to schedule this exam on your own after the course is completed.
We also offer an EMT Refresher section. Hours, curriculum, and materials are based on a participant’s testing results and individual requirements.
Advanced Emergency Medical Technician (AEMT) - 237 Hours
Participants must be currently certified at least at the EMT level in order to enroll in and remain in this course.
This course presents the National EMS Education Standards for AEMT-certified providers. Care may include all skills listed for EMT-Basic, plus IV/IO placement, EKG placement, IV fluids (Normal Saline), D10 administration, glucose monitoring, cardiac arrest management using an automated monitor/AED, Epi 1:10,000 IV administration during cardiac arrest, CPAP administration (within the Scope of Practice by Level of EMS Provider), and airway management using a supraglottic device.
After successful completion of this course, participants are eligible to take the NYS certification practical and written exams. Recertification is required every four (4) years.
Program Requirements
- The AEMT program includes 132 hours of in-person attendance, 33 hours of online instruction, and 72 hours at an off-site clinical location.
- Attendance is mandatory for all sessions.
- A clinical component is required for this class. Students must meet all requirements imposed by the clinical site to complete this component.
While this course includes a skills exam, it does not include the NYS written exam, which is also required for certification. You will need to schedule this exam on your own after the course is completed.
We also offer an AEMT Refresher section. Hours, curriculum, and materials are based on a participant’s testing results and individual requirements.
Paramedic Refresher - 128 Hours
Participants must have been previously certified as a NYS Paramedic in order to take this course.
This course is designed for individuals who have been certified by the NYS Department of Health as a NYS Paramedic and wish to maintain or recertify their competency in providing advanced adult and pediatric life support.
The course reviews the concepts and materials covered in the Paramedic program, including ACLS/PALS medications, cardiac arrest management using a manual-mode monitor, IM/SQ/IO/IN/IV/PO/PR/NG and nebulized medication administration, administration of controlled substances, and advanced airway management (including oral and nasal intubation and rapid sequence intubation, see regional requirements).
Additional topics include management of patients experiencing respiratory, cardiac, diabetic, endocrine, immune, infectious disease, neurological, pediatric, neonatal, obstetric, trauma, or mental health emergencies that require medical intervention within the provider’s scope of practice in the pre-hospital setting. The course also includes monitoring ongoing IV medication drips, ventilator use (if trained), and documentation of patient assessments.
After successful completion of this course, participants are eligible to take the NYS certification practical and written exams. Recertification is required every four (4) years.
Program Requirements
- The Paramedic Refresher program includes 104 hours of in-person attendance, 24 hours of online instruction.
- Attendance is mandatory for all sessions.
- A clinical component is required for this class. Students must meet all requirements imposed by the clinical site to complete this component.
Drone Operator Training
Spring and Fall Semesters - 30 Hours
See Website for Current Program Costs
Our Drone Operator Training course is designed to prepare students for the FAA Part 107 Exam, which leads to a commercial drone pilot license. There is an increasing need for Drone Pilots in many industries including: agriculture, real estate, retail, law enforcement, journalism, insurance, utilities, event filming, infrastructure monitoring, and photography, to name a few. This program will provide an overview of these emerging job opportunities for those with FAA Part 107 Certification.
During this course, students will be introduced to various types of drones (fixed and multirotor), sensors, payloads, drone photography, safe and legal pre-flight and flight procedures, regulatory requirements, and insurance. This 30-hour course covers both classroom and indoor flight instruction.
SUNY Niagara’s program has received the FAA Certification for the Unmanned Aircraft Systems Collegiate Training Initiative.
Cannabis Classes
Spring and Fall Semesters - Class hours vary
All classes are open to the public. Horticulture classes through Workforce Development are non-credit. You will receive a certificate of completion for the non-credit course if you attend at least 85% of all course sessions and earn a grade of at least 70%.
Students who choose to matriculate into one of SUNY Niagara’s Horticulture Programs may be able to convert up to 7-credit hours of Workforce non-credit coursework through a credit-for-prior-learning (CPL) process. Contact the Horticulture Department at SUNY Niagara for more information.
Cannabis: Society, Policy, and Compliance; 45hrs
Medical Applications of Cannabis; 75 hrs
Cannabis Production; 60 hrs
Culinary Cannabis and Edibles; 30 hours
Culinary Cannabis Extracts, Concentrates, and Infusions; 90 hours
The Biology of Cannabis; 45 hours
Cannabis Pest Management; 45 hours
Cannabis Products and Technologies; 45 hours
Culinary Cannabis and Edibles; 30 hours
Culinary Cannabis Extracts, Concentrates, and Infusions; 90 hours
Horticulture Classes
Spring and Fall Semesters - Class hours vary
All classes are open to the public. Horticulture classes through Workforce Development are non-credit. You will receive a certificate of completion for the non-credit course if you attend at least 85% of course sessions and earn a grade of at least 70%.
Students who choose to matriculate into one of SUNY Niagara’s Horticulture Programs may be able to convert up to 7-credit hours of Workforce non-credit coursework through a credit-for-prior-learning (CPL) process. Contact the Horticulture Department at SUNY Niagara for more information.
Landscape Design I 90 hrs
Woody Landscape Plants 75 hrs
Greenhouse Management 45 hours
Floral Design I 75 hrs
Art and History of Horticulture 45 hrs
Intro to Plant Biology 75 hrs
Landscape Installation and Maintenance 75 hrs
Introduction to Soil Science; 75 hours
Landscape Design II; 90 hours
Plant Protection; 45 hours
Herbaceous Plants; 75 hours
Fruit and Vegetable Production; 45 hours
Pharmacy Technician
Hours: 63
See Website for Current Program Costs
Students enrolled in this class will be given the opportunity to learn the concepts necessary to become a Pharmacy Technician. They will discover and develop foundation skills essential to working in a pharmacy. This program will prepare you for the Pharmacy Technician Certification Exam (PTCB) www.ptcb.org. This license is currently a requirement to work in 24 states and is recognized in all 50 states as the standard, providing a higher wage and access to a wider array of careers in those states.
Expectations for student performance: Students are expected to meet all of the course goals and be able to demonstrate their understanding of the underlying concepts.
Topics covered:
- Role of the Pharmacy Technician
- Laws governing Pharmacy Technicians
- Pharmaceutical calculations
- Prescription processing
- Basic pharmacology
Students will learn how to:
- Explain the role of the Pharmacy Technician in a pharmacy
- Define the laws that govern a pharmacy technician’s work
- Demonstrate competency performing pharmaceutical calculations
- Explain the steps of prescription processing
- Describe basic pharmacology principles
- Identify the most common medications
Student Learning Objectives:
- Understand the similarities and differences in the role of the Pharmacy Technician in community pharmacy versus hospital pharmacy
- Understand the steps involved in prescription processing
- Evaluated on the Federal Laws pertaining to the practice of pharmacy
- Evaluated on competency on performing pharmaceutical calculations
- Learn the top 200 medications prescribed in pharmacy practice
Introduction to Pharmacy & Healthcare Systems
Provides a study of and introduction to pharmacy and its role in providing patient care services. This course was also designed to provide an increased understanding of the pharmacy and its role in the Healthcare System. This course will also provide an understanding of patient confidentiality, patient rights and HIPAA (Health Insurance Portability and Accountability Act).
Customer Service
This course is designed to prepare the student for their role as a customer service provider to patients, caregivers and other healthcare professionals in the pharmacy setting. The areas of focus for the course will include the following: Interpersonal relations, Communications (Diversity of Communications and Empathetic Communications) and Ethics.
Medical Terminology
This course is designed to provide a basic knowledge and understanding of medical terminology and medical abbreviations and symbols for students entering health fields. The course will cover word analysis of the terminology, spelling, and pronunciation of common medical terms.
Pharmacy Technician Calculations
This course includes a review of basic mathematics, focusing on its application to common pharmaceutical calculations.
Applied Pharmacy Practice
This course provides a study of the principles used in manipulating data and materials in the preparation and dispensing of drugs, including the following concepts: Records management, inventory control, pharmaceutical supplies, medication labeling, medication packaging and storage, controlled substances, and adjudication and billing.
Pharmacy Technician Certification Review
This course provides an overview of all primary topics taught within the program and the necessary skills needed to successfully pass the Pharmacy Technician Certification Exam.
Academic Grades:
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A+ 95-100
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B+ 86-90
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C+ 76-79
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D+ 66-69
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A 90-94
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B 80-85
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C 70-75
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D 60-65
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F 59 or
lower
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A grade of F would be below 60. Students receive a mid-term and final grade. Students must have a C average (70-75) and attend 80% of the total classroom hours to obtain a Certificate of Completion for this program.
Sterile Processing Technician
Hours: 88
See Website for Current Program Costs
Many healthcare workers are considered essential, but few are as fundamentally important as Sterile Processing Technicians. Without them, hospitals would not be able to function. Patients would not receive necessary surgeries; many more people would lose their lives from preventable infection or untreated medical conditions. Their work impacts nearly every department within modern hospitals and surgical centers. Sterile Processing Technicians clean and sanitize used surgical instruments and other medical supplies so that they can be safely redistributed and reused on additional patients. This short-term vocational program will prepare participants for extensive job opportunities in hospitals and surgical centers. If you are interested in entering this fulfilling career field, and making a critical difference in patients’ lives, contact us about this program. This program is designed to assist students in passing the CBSPD exam. The program consists of both a classroom and a clinical component. Students should be aware that they will need to travel off-site for a portion of the class, and they will need to meet the health requirements, including any vaccinations required by the site.
Academic Grades
| A+ 95-100 |
B+ 86-90 |
C+ 76-79 |
D+ 66-69 |
| A 90-94 |
B 80-85 |
C 70-75 |
D 60-65 |
| F 59 or
lower
|
|
|
|
A grade of F would be below 60. Students receive a mid-term and final grade. Students must have a C average (70-75) and 90% attendance which equals a minimum to obtain a Certificate of Completion for this program.
Attendance Policy:
Students should be aware that many of the programs run through Workforce Development lead directly from classroom to career. Attendance requirements in place in many of these programs are designed to be reflective of this. If there is no other policy or agreement in place for a class in which you are enrolled, you will be expected to meet a minimum of 80% attendance in order to receive a certificate of completion for the program. In the event of extenuating circumstances, special consideration may be made for the student(s) to make up missed time; ultimate judgment is reserved for administration of the Workforce Development Department.
Withdrawal Policy:
Students who wish to withdraw from a course should email workforce@niagaracc.suny.edu formally notifying Workforce Development that they no longer wish to continue the course. The sent date of this email will be used to determine the date of withdrawal for any available refund. The following refund policy applies to NCCC classes as listed: https://www.niagaracc.suny.edu/wd/refund-policy/. Please note that there are exceptions for security classes, company-sponsored training programs, and those programs held in conjunction with outside trainers.
Go to the Community Education page for additional Culinary Arts training programs at NCCC.
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