May 30, 2020  
2015-2016 Student Catalog 
    
2015-2016 Student Catalog [ARCHIVED CATALOG]

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HOS 103 - Hotel Operations I

3 Cr.
Contact Hours Per Week: 3 Lec.

This course presents a comprehensive examination of the Rooms Division, including front desk, reservations, housekeeping and uniformed services, as it functions within the overall operations of a hotel. Each department will be studied in relationship to its structure, planning processes, daily operations, budgetary impacts and management challenges. Interfaces with maintenance, security, and other operations divisions will be examined.
Usually offered Spring semester


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