Jul 17, 2019  
2018 - 2019 Student Catalog 
    
2018 - 2019 Student Catalog [ARCHIVED CATALOG]

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HOS 103 - Hotel Operations I

3 Cr.
Contact Hours Per Week: 3 Lec.

This course presents a comprehensive examination of the Rooms Division, including front desk, reservations, housekeeping and uniformed services, as it functions within the overall operations of a hotel. Each department will be studied in relationship to its structure, planning processes, daily operations, budgetary impacts and management challenges. Interfaces with maintenance, security, and other operations divisions will be examined.
Usually offered Spring semester


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