HOS 103 - Hotel Operations I3 Cr.
Contact Hours Per Week: 3 Lec.
This course presents a comprehensive examination of the Rooms Division, including front desk, reservations, housekeeping and uniformed services, as it functions within the overall operations of a hotel. Each department will be studied in relationship to its structure, planning processes, daily operations, budgetary impacts and management challenges. Interfaces with maintenance, security, and other operations divisions will be examined.
Usually offered Spring semester
Click here for the Summer 2019 Class Schedule
Click here for the Fall 2019 Class Schedule
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