Degree/Certificate: Associate in Applied Science
HEGIS Code: 5214
SUNY Code: 0574
Major Code: MEDA
Medical assistants are multi-skilled allied healthcare professionals who perform a wide range of roles in physicians’ offices, clinics, hospitals, HMOs, medical insurance agencies and other healthcare settings. They are cross-trained and proficient in a multitude of administrative and clinical duties. Their versatility makes them employable and they are viewed by doctors as vital members of the healthcare delivery team.
The duties of medical assistants differ from office to office, depending, in part, on size. In smaller practices, medical assistants are usually “generalists.” They handle both administrative and clinical duties. In larger practices, medical assistants tend to be “specialists.”
- Answering phones
- Greeting patients
- Updating and filing patient medical records
- Completing insurance forms
- Preparing correspondence, scheduling appointments
- Arranging for hospital admissions and laboratory services
- Handling billings and bookkeeping
- Purchasing and maintaining supplies and equipment
Although clinical duties vary according to state law, they generally include the following:
- Taking and recording vital signs and medical histories
- Explaining treatment procedures to patients
- Preparing patients for examination
- Assisting during the examination
- Collecting and preparing lab specimens or performing basic lab tests
- Disposing contaminated supplies
- Sterilizing medical instruments
- Instructing patients about medication and special diets
- Preparing and administering medications as directed by a physician
- Authorizing drug refills as directed by the supervising physician
- Telephoning in prescriptions to pharmacies
- Drawing blood
- Preparing patients for X-rays
- Taking EKGs
- Removing sutures
- Changing dressings
- Arranging examining room instruments and equipment
Because of the profession, course work consists of studies in clinical and administrative procedures. The student will complete an externship in medical offices or a healthcare facility. The student is responsible for transportation to the externship site.
Clinical course work focuses on Human Anatomy and Physiology, Microbiology, Pharmacology, Physicians Office Laboratory Techniques, Phlebotomy, Medical Ethics, OSHA/CLIA Regulations, Patient Communication, Basic EKG, Medical Terminology and Patient Care.
Administrative course work focuses on Medical Office Procedures; Medical Coding, Billing and Insurance; Medical Office Communication; Introduction to Computer Applications in the Medical Office; Medical Records Management; Medical Informatics and Information Processing.
Graduates are qualified for a career involving entry-level clinical and administrative medical office procedures.
Certification in Basic Life Support For Health Care Professionals or CPR for Professional Rescuer is required prior to entering MED 137 and must remain current throughout the remainder of the program. This requirement must be fulfilled through successful completion of HED 214 or an equivalent program offered by the American Red Cross, American Heart Association, or National Safety Council. If the Basic Life Support requirement is successfully completed through an equivalent American Red Cross or American Heart Association program, a minimum of 2 credit hours in Health/Physical Education is still required unless successfully challenged.
Policy procedures and competencies for the Medical Assistant program are available from the program coordinator.
Graduates of the program are eligible to sit for the certification exam for Medical Assistant given by the AAMA (American Association of Medical Assistants). Passing this examination provides the medical assistant with the title CMA (certified medical assistant). Today, most employers are now requiring that graduates have the CMA title. Students are required to complete 160 supervised practicum hours in a health care setting, this is an unpaid practicum.
The program is also approved by the National Association for Health Professionals and students are eligible for National Registry Certification in Medical Assisting, Phlebotomy, EKG, Administrative Health Assistant and Coding Specialist.
The Medical Assistant program is accredited by the Commission on Accreditation of Allied Health Education Programs (http://www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB), 20 N. Wacker Drive, Suite 1575, Chicago, IL, 60606, 1-800-225-2262, http://www.maerb.org.
The program has been placed on Probationary Accreditation as of September 18, 2015. http://www.niagaracc.suny.edu/academics/accreditation-faqs.php
Admission and Curriculum Change Requirements
Students admitted in fall, spring and summer.
Because of the sequencing of courses, it may take more than four semesters of full-time study if a student begins this program in a spring or summer semester.
All applicants must meet the following admissions requirements:
- High school diploma or equivalency diploma.
- Final acceptance into the Medical Assistant program depends upon the student submitting and the Wellness Center approving the physical exam prior to the student entering MED 103L, Phlebotomy, and MED 137N, Medical Assistant Externship. Health records must remain current during this period of enrollment. The student is responsible for the costs associated with the physical examination report.
- In order to meet the objectives of the Medical Assistant program, certain essential technical standards must be met. These essential technical standards are available from the Wellness Center. The student must meet technical standards based on the results of the physical examination.
- Certification in Basic Life Support or CPR for professional rescuer is required prior to entering MED 137, Medical Assistant Externship, and must be current throughout the program.
- If college-level courses were completed prior to the student starting in the Medical Assistant program and these courses are to be used to fulfill degree requirements, a minimum program GPA of 2.0 is required.
Medical Assistant Program Mission
The mission of the Niagara County Community College Medical Assistant program is to give students the educational means to become academically, clinically, and administratively competent in the profession of Medical Assistant.
Upon successful completion of the NCCC Medical Assistant program, graduates will demonstrate employment-ready proficiency in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains set forth by programmatic accreditation standards and guidelines necessary to function as a knowledgeable and competent entry-level Medical Assistant. Specific goals of the program include:
- Graduate quality entry-level professionals into the field of Medical Assistant.
- Prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains.
- Prepare students to sit for a nationally recognized Medical Assistant exam and become a certified medical assistant per accreditation standards.
- Prepare and provide students the opportunity to take the National Center for Competency Testing exams in: National Certified Medical Assistant (NCMA), National Certified ECG Technician (NCETS), National Certified Phlebotomy Technician (NCPT) and National Certified Medical Office Assistant (NCMOA) exams. NCCC serves as a testing center for the National Center for Competency Testing (NCCT).
Student Learning Outcomes
Graduates of the NCCC Medical Assistant program will be able to:
- Perform clinical tasks such as vital signs, exam room preparation, patient data collection, CLIA-waived lab tests, phlebotomy, and EKG’s.
- Perform administrative tasks such as reception, data-entry, insurance billing and coding procedures, record and basic office management.
- Demonstrate the knowledge skills and behaviors necessary to function within the legal and ethical standards of the profession of Medical Assistant.
- Demonstrate appropriate communication skills using both the written and spoken word.
- Demonstrate proficient critical thinking skills.
- Communicate appropriately with providers, supervisors, patients and their family members, and professional colleagues utilizing effective interpersonal skills.
- Assist provider with patient education related to pharmacology, disease prevention, and nutrition within the legal and ethical standards of the profession of Medical Assistant.
- Demonstrate an appreciation and awareness of varied perspectives necessary to meet the needs of diverse populations.
- Discuss the value of lifelong learning, professional development, and active membership in professional societies.