2011-12 Student Catalog 
    Dec 05, 2023  
2011-12 Student Catalog [ARCHIVED CATALOG]

Office Assistant, Certificate

Contact Information







Major Code


The Career

This one-year program is designed to offer short-term, entry-level training to those individuals seeking employment in today’s technology-based office.

The NCCC Approach

This certificate program allows the student to choose both a variety of computer software modules frequently used in an office and electives which allow for flexibility in program content. The combination of computer applications with basic office skills will prepare the graduate for positions which local and regional businesses seek to fill.


Students admitted in September and January.

Because of the sequencing of courses, it may take more than two semesters of full-time study if a student begins this program in a spring semester.

Program Goals and Objectives

  • Become employable in entry-level positions.
  • Transfer all credits into the Administrative Assistant degree program.

Student Learning Outcomes

  • Keyboard a minimum of 40 net words per minute.
  • Compose written documents to communicate appropriately in the business office.
  • Apply proofreading and listening skills for editing and transcribing business correspondence on the personal computer.
  • Develop in-depth software application skills.
  • Develop job readiness skills that include preparing a resume and cover letter, completing an application and communicating effectively in a job interview.
  • Apply classroom skills in a work related setting.
  • Produce formatted business documents using the personal computer.

Minimum Certificate Requirements (OFT)

  1. A total of at least 32 credit hours with a minimum curriculum grade-point average of 2.0. Academic Foundations courses do not count toward the certificate.
  2. A minimum passing grade for advancement in sequential keyboarding courses is a C.
  3. Office Technologies: A minimum of 23 credit hours to include:
    1. BUS 229 - Business Communications 
    2. BUS 261 - Business Management Software 
    3. BUS 281 - Business Co-op/Externship/Internship **
    4. CIS 105 - Introduction to Operating Systems 
    5. OFT 121 - Professional Keyboarding I ***+
    6. OFT 122 - Professional Keyboarding II +
    7. OFT 159 - Business English *+
    8. OFT 261 - Machine Transcription 
    9. OFT 182 - College Success: Office Technology 
  4. Business Education Electives: A minimum of 9 credit hours to be selected from the following:
    1. BUS 101 - Organization & Management 
    2. CIS 109 - Introduction to Database 
    3. CIS 115 - Introduction to Spreadsheets 
    4. CIS 116 - Introduction to Presentations 
    5. OFT 151 - Administrative Office Procedures 


Typical Program


*Dependent upon the fulfillment of Academic Foundations requirements.

**An average grade of C or higher in OFT courses is required for placement in BUS 281.

***Advanced placement in keyboarding is determined by a review and evaluation of the student’s high school and/or transfer records by the Office Technology faculty. A placement test may be requested

+To challenge this course, a student must initiate the process with the coordinator of Office Technology no later than the end of the first week of classes.

Scholarship Opportunities

All matriculated students in this curriculum are eligible for scholarships. See scholarship  area of this catalog or contact the NCCC Scholarship Office located in the Administration complex, Room A-114, (716) 614-6205, for specific information and criteria.

Additional Costs

Students may be required to purchase a set of earphones and computer disks. Detailed information can be obtained by contacting the Business Education Division at 614-6460.